Terms of service

OVERVIEW

This website is operated by Janine Tait Group Limited, trading as Bestow Beauty Store and Holistic Beauty NZ (“we”, “us”, “our”).

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to these Terms, you may not access the website or use our services.

Our stores are hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence.

You may not use our products for any unlawful or unauthorised purpose, nor violate any applicable laws in your jurisdiction.

Any breach of these Terms may result in termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3. ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

4. MODIFICATIONS TO SERVICE & PRICING

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

5. PRODUCTS & SERVICES

Certain products or services may be available exclusively online and in limited quantities.

We reserve the right to:

• Limit sales by person, region, or order

• Change product descriptions or pricing at any time

• Discontinue products without notice

We do not guarantee that the quality of any products or services will meet your expectations.

6. BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made.

7. DISCOUNTS, PROMOTIONS & OFFERS

We may offer discounts, promotional codes, or special offers (“Promotions”) from time to time.

Unless otherwise stated:

• Promotions cannot be combined with other offers

• Only one Promotion may be used per order

• Promotions may exclude certain products (including bundles or gift cards)

• Promotions are time-limited and may be withdrawn at any time

• Promotions are not transferable or redeemable for cash

We reserve the right to cancel or refuse any order where a Promotion has been applied incorrectly or in breach of these Terms.

8. PRACTITIONER-ASSOCIATED PURCHASES

Some purchases may be made in connection with a practitioner, therapist, or authorised partner (“Practitioner”).

Where your purchase is associated with a Practitioner (including where a practitioner-linked code or link is used), you acknowledge and agree that:

• The relevant Practitioner may have visibility of your purchase information, including products purchased and order value

• This information may be used to support your customer experience and for internal reporting or commission purposes

• Your completion of a purchase associated with a Practitioner constitutes your consent to this information being shared

Practitioners are independent and are not employees, agents, or representatives of Janine Tait Group Limited.

If you do not wish for your purchase information to be shared in this way, you should ensure your order is not associated with a Practitioner.

All personal information will be handled in accordance with our Privacy Policy.

We reserve the right to modify or withdraw practitioner programmes at any time.

9. HEALTH & PRODUCT DISCLAIMER

Our products and content are provided for general information and wellness support only and are not intended as medical advice.

We do not diagnose, treat, cure, or prevent any medical condition.

You should consult a qualified healthcare professional before using our products if you are pregnant, breastfeeding, have a medical condition, or are taking medication.

Individual results may vary.

10. SHIPPING & DELIVERY

Delivery timeframes are estimates only and are not guaranteed.

Risk in the products passes to you upon delivery to the shipping address provided.

We are not responsible for delays, loss, or damage caused by third-party carriers.

11. RETURNS & CONSUMER RIGHTS

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993.

For further details, please refer to our Returns Policy.

12. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. These are provided “as is” and used at your own risk.

13. USER COMMENTS & SUBMISSIONS

Any comments, feedback, or submissions may be used by us without restriction.

14. PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy.

15. ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

16. PROHIBITED USES

You may not use the site for any unlawful or harmful purpose, including misuse of data, systems, or content.

17. INTELLECTUAL PROPERTY

All content on this site, including text, imagery, branding, and product names, is owned by or licensed to us and may not be used without prior written consent.

18. DISCLAIMER & LIMITATION OF LIABILITY

All services and products are provided “as is” without warranties of any kind.

To the maximum extent permitted by law, we are not liable for any direct or indirect loss or damage arising from your use of our services or products.

19. INDEMNIFICATION

You agree to indemnify and hold harmless Janine Tait Group Limited from any claims arising from your breach of these Terms.

20. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

21. TERMINATION

We may terminate your access to our services at any time if these Terms are breached.

22. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

23. GOVERNING LAW

These Terms are governed by the laws of New Zealand.

24. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of those changes.

25. CONTACT

Janine Tait Group Limited
102 Eleventh Avenue
Tauranga 3110
New Zealand

Email: info@janinetait.co.nz